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Subject: HELP ME!
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Austin HendersonUser is Offline
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1/31/2006 9:17 AM  

All of the sudden I am getting this error when I try to vie wa page with the NewsArticles module on it..

A critical error has occurred.
StartIndex cannot be less than zero. Parameter name: startIndex

The version I am running is 00.04.07.... can anyone help me figure out what is going on here?

Scott McCullochUser is Offline
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1/31/2006 3:26 PM  
Hmm, you are the 2nd person to report this -- is there anything peculiar about your installation, can you describe how it is setup? e.g. are you filtering by categories, how many articles do you have, etc?

Scott McCulloch
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Austin HendersonUser is Offline
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2/01/2006 6:41 AM  
I am not really doing anything fancy... the rss is still working but when you go to view the module not authenticated you dont get anything.. log in as an admin or someone who can post and you get this error... if I upgrade will my content stay put?
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2/01/2006 3:46 PM  
Yes, if you upgrade it will keep all of your articles. You upgrade the same way you install via host -> module definitions. I'm curious if this will fix your problem.

Scott McCulloch
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2/01/2006 5:14 PM  
I did install it and it did fix it... but I am concerned still over why this is.
Looks like there are some new items in this version.. is there a revision log anywhere?

THANKS
Austin HendersonUser is Offline
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2/07/2006 11:02 AM  

Ok I am dead again.... same issue.... how can I troubleshoot this issue?  The error does not display to anyone but an anthenticated user.. is that any help?

 

I am just viewing the page that has the news articles on it.. not filters no nothing...

Jack HoelzUser is Offline
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2/07/2006 7:29 PM  
Take a look in your site log for the errors there. They can get more specific.

Get The Net!!

Jack Hoelz
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2/08/2006 7:04 AM  

here is what I found... does this help.

 

AssemblyVersion: 03.01.01
Method: System.String.Substring
FileName:
FileLineNumber: 0
FileColumnNumber: 0
PortalID: 0
PortalName: www.thinkCHRISTIANLY.org
UserID: 1
UserName: host
ActiveTabID: 67
ActiveTabName: tC | BLOG
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
ExceptionGUID: 4e62df44-1db2-40b6-a284-94ddaaee147b
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
InnerException: StartIndex cannot be less than zero. Parameter name: startIndex
Message: DotNetNuke.Services.Exceptions.PageLoadException: StartIndex cannot be less than zero. Parameter name: startIndex ---> System.ArgumentOutOfRangeException: StartIndex cannot be less than zero. Parameter name: startIndex at System.String.Substring(Int32 startIndex, Int32 length) at DnnForge.NewsArticles.NewsArticleModuleBase.GetSharedResource(String key) at DnnForge.NewsArticles.ucListing.AssignLocalization() at DnnForge.NewsArticles.ucListing.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain() --- End of inner exception stack trace ---
StackTrace:
Source:
Server Name: SERVER219

Jack HoelzUser is Offline
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2/08/2006 2:28 PM  

The issue must intermittent right?

I can get to the news articles module just fine right now.

As a possible suggestion, I see that you don't use any categories for you "Articles". It seems the error is comming becasue there is no data for something to grab. Just for fun I woul add a category or two and assign the articles to them and see what happens.


Get The Net!!

Jack Hoelz
Austin HendersonUser is Offline
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2/08/2006 2:30 PM  

Yep is working just fine for me right now..

I dont use any categories because I dont really need them.. it is just an extra step... Scott can you comment that perhaps there may be something with this?  I am confused why it would be intermittent for sure if this were the issue... seems I would always see that issue... unless there is some job that runs that screws it up... let me take a look into that perhaps there is something to it.

Scott McCullochUser is Offline
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2/09/2006 4:07 AM  

Hmm, this looks like an issue with the retrieval of a shared resource, have you modified your template or resx files at all? I'll need to re-check the code to see what's up.

I think its the header.item.html template and getting the header labels (current articles, categories, etc) from the shared resource file.


Scott McCulloch
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Austin HendersonUser is Offline
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2/09/2006 8:04 AM  
Here is the zipped version of my install... I am using blog2 as my template.

Attachment: DNN-NA.zip

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2/09/2006 3:44 PM  
Thanks - I'll begin testing and get back to you

Scott McCulloch
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